Terms of Usage
Note: We are currently not charging or requesting your information for viewership and membership. Some of these terms do not apply.
You agree to the Arbitration Agreement and class action waiver described in Section 15 to resolve any disputes with PChatman Network (except for matters that may be taken to small claims court).
The PChatman Network service is provided by PChatman Network, Inc., or one of its affiliated companies.
Privacy. Personally, identifying information is subject to our Privacy Statement, the terms of which are incorporated herein. Please review our Privacy Statement to understand our practices.
Communication Preferences. By using the PChatman Network service, you consent to receiving electronic communications from PChatman Network relating to your account. These communications may involve sending emails to your email address provided during registration, or posting communications on the PChatman Network service, or in the "Your Account" page and will include notices about your account (e.g., payment authorizations, change in password or Payment Method, confirmation e-mails and other transactional information) and are part of your relationship with PChatman Network. You agree that any notices, agreements, disclosures or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing. You should maintain copies of electronic communications by printing a paper copy or saving an electronic copy. You also consent to receiving certain other communications from us, such as newsletters about new PChatman Network features and content, special offers, promotional announcements and customer surveys via email or other methods. If you no longer want to receive certain non-transactional communications, simply go to the "Communication settings" link on the "Your Account" page of our website ( to manage your PChatman Network communications. Please review our Privacy Statement (www.pchatmannetworktv.com/privacy) for further detail on our marketing communications.
Membership, Free Trials, Billing and Cancellation
Ongoing Membership. Your PChatman Network membership, which may start with a free trial, will continue month-to-month and automatically renew unless and until you cancel your membership, or we terminate it. You must have Internet access and provide us with a current, valid, accepted method of payment (as such may be updated from time to time, "Payment Method") to use the PChatman Network service. We will bill the monthly membership fee to your Payment Method. You must cancel your membership before it renews each month to avoid billing of the next month's membership fees to your Payment Method.
Your PChatman Network membership may start with a free trial. The free trial period of your membership lasts for six months, or as otherwise specified during sign-up. For combinations with other offers, restrictions may apply. Free trials are for new and certain former members only. PChatman Network reserves the right, in its absolute discretion, to determine your free trial eligibility.
We will begin billing your Payment Method for monthly membership fees at the end of the free trial period of your membership and your membership will automatically renew monthly unless you cancel prior to the end of the free trial period. To view the specific details of your membership, including monthly membership price and end date of your free trial period, visit our website and click the "View billing details" link on the "Your Account" page. We may authorize your Payment Method through various methods, including authorizing it up to approximately one month of service as soon as you register. In some instances, your available balance or credit limit may be reduced to reflect the authorization during your free trial period.
CLICK THE "YOUR ACCOUNT" LINK AT THE TOP OF ANY OnPoint WEB PAGE (www.pchatmannetworktv.com) TO FIND CANCELLATION INSTRUCTIONS. We will continue to bill your Payment Method monthly for your membership fee until you cancel.
Recurring Billing. By starting your PChatman Network membership and providing or designating a Payment Method, you authorize us to charge you a monthly membership fee at the then current rate, and any other charges you may incur in connection with your use of the PChatman Network service, such as taxes or possible transaction fees, to your Payment Method. You acknowledge that the amount billed each month may vary from month to month for reasons that may include differing amounts due to promotional offers, including gift card redemption and promotional code redemption, and/or changing or adding a plan, and you authorize us to charge your Payment Method for such varying amounts, which may be billed monthly in one or more charges.
No Refunds. PAYMENTS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED PERIODS. Following any cancellation, however, you will continue to have access to the service through the end of your current billing period. At any time, and for any reason, we may provide a refund, discount, or other consideration to some or all our members ("credits"). The amount and form of such credits, and the decision to provide them, are at our sole and absolute discretion. The provision of credits in one instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide credits in the future, under any circumstance.
Payment Methods. You may edit your Payment Method information by visiting our website and clicking on the "Your Account" link, available at the top of the pages of the PChatman Network website. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not edit your Payment Method information or cancel your account (see, "Cancellation" below), you remain responsible for any uncollected amounts and authorize us to continue billing the Payment Method, as it may be updated. This may result in a change to your payment billing dates. We may update your Payment Method with information provided by the applicable payment service provider, and you authorize us to continue to charge the membership fee to the updated Payment Method. For certain Payment Methods, the issuer of your Payment Method may charge you a foreign transaction fee or other charges. Check with your Payment Method service provider for details.
Cancellation. You may cancel your PChatman Network membership at any time, and you will continue to have access to the PChatman Network service through the end of your monthly billing period. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL-MONTH MEMBERSHIP PERIODS OR UNWATCHED PCHATMAN NETWORK CONTENT. To cancel, go to the "Your Account" page on our website and follow the instructions for cancellation. If you cancel your membership, your account will automatically close at the end of your current billing period. To see when your account will close, click "View billing details" on the "Your Account" page. If you signed up for PChatman Network using your account with a third party as a Payment Method, and wish to cancel your PChatman Network membership at any time, including during your free trial, you may need to do so through such third party, including by visiting your account with the applicable third party and turning off auto-renew, or unsubscribing from, the PChatman Network service through that third party. You may also find billing information about your PChatman Network membership by visiting your account with the applicable third party.
The PChatman Network service and any content viewed through our service are for your personal and non-commercial use only. During your PChatman Network membership, we grant you a limited, non-exclusive, non-transferable, license to access the PChatman Network service and view PChatman Network content through the service. Except for the foregoing limited license, no right, title or interest shall be transferred to you. You agree not to use the service for public performances.
You may view PChatman Network content through the PChatman Network service primarily within the country in which you have established your account and only in geographic locations where we offer our service and have licensed such PChatman Network content. The content that may be available to watch will vary by geographic location. PChatman Network will use technologies to verify your geographic location. THE NUMBER OF DEVICES ON WHICH YOU MAY SIMULTANEOUSLY WATCH IS LIMITED. Go to the change plan information in the "Your Account" page to see the number of devices on which you may simultaneously watch. The number of devices available for use and the simultaneous streams may change from time to time at our discretion.
We continually update the PChatman Network service, including the content library. In addition, we continually test various aspects of our service, including our website, user interfaces, service levels, plans, promotional features, availability of PChatman Network content, delivery and pricing. We reserve the right to, and by using our service you agree that we may, include you in or exclude you from these tests without notice. We reserve the right in our sole and absolute discretion to make changes from time to time and without notice in how we offer and operate our service.
Some PChatman Network content is available for temporary download and offline viewing on certain supported devices (“Offline Titles”). Limitations apply, including restrictions on the number of Offline Titles per account, the maximum number of devices that can contain Offline Titles, the time within which you will need to begin viewing Offline Titles and how long the Offline Titles will remain accessible. Some Offline Titles may not be playable in certain countries and if you go online in a country where you would not be able to stream that Offline Title, the Offline Title will not be playable while you are in that country.
Members may limit the maturity level of PChatman Network content viewable by other household members (e.g. available for their children) with our Parental Control feature.
Passwords and Account Access
The member who created the PChatman Network account and whose Payment Method is charged is referred to here as the Account Owner. The Account Owner has access and control over the PChatman Network account. The Account Owner's control is exercised through use of the Account Owner's password and therefore to maintain exclusive control, the Account Owner should not reveal the password to anyone. In addition, if the Account Owner wishes to prohibit others from contacting OnPoint Customer Service and potentially altering the Account Owner's control, the Account Owner should not reveal the Payment Method details (e.g., last four digits of their credit or debit card, or their email address if they use PayPal) associated with their account. You are responsible for updating and maintaining the truth and accuracy of the information you provide to us relating to your account.
In order to provide you with ease of access to your account and to help administer the PChatman Network service, PChatman Network implements technology that enables us to recognize you as the Account Owner and provide you with direct access to your account without requiring you to retype any password or other user identification when you revisit the PChatman Network service, which includes accessing via PChatman Network ready devices or website.
You should be mindful of any communication requesting that you submit credit card or other account information. Providing your information in response to these types of communications can result in identity theft. Always access your sensitive account information by going directly to the PChatman Network website and not through a hyperlink in an email or any other electronic communication, even if it looks official. PChatman Network reserves the right to place any account on hold anytime with or without notification to the member to protect itself and its partners from what it believes to be fraudulent activity. PChatman Network is not obligated to credit or discount a membership for holds placed on the account by either a representative of PChatman Network or by the automated processes of PChatman Network.
Disclaimers of Warranties and Limitations on Liability
THE PCHATMAN NETWORK SERVICE AND ALL CONTENT AND SOFTWARE ASSOCIATED THEREWITH, OR ANY OTHER FEATURES OR FUNCTIONALITIES ASSOCIATED WITH THE PCHATMAN NETWORK SERVICE, ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. PCHATMAN NETWORK DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE PCHATMAN NETWORK SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. ONPOINT SPECIFICALLY DISCLAIMS LIABILITY FOR THE USE OF APPLICATIONS, PCHATMAN NETWORK READY DEVICES, AND PCHATMAN NETWORK SOFTWARE (INCLUDING THEIR CONTINUING COMPATIBILITY WITH OUR SERVICE).
TO THE EXTENT PERMISSIBLE UNDER APPLICABLE LAWS, IN NO EVENT SHALL PCHATMAN NETWORK, OR ITS SUBSIDIARIES OR ANY OF THEIR SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES OR LICENSORS BE LIABLE (JOINTLY OR SEVERALLY) TO YOU FOR PERSONAL INJURY OR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. THEREFORE, SOME OF THE ABOVE LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU.
Copyright. The PChatman Network service, including all content provided on the OnPoint service, is protected by copyright, trade secret or other intellectual property laws and treaties.
Trademarks. OnPoint is a registered trademark of ThePChatman Network.
Claims of Copyright Infringement. If you believe your work has been reproduced or distributed in a way that constitutes a copyright infringement or are aware of any infringing material available through the PChatman Network service, please notify us by completing the Copyright Infringement Claims form (www. PChatman Networktv.com/copyrights).
Applications. You may encounter third-party applications (including, without limitation, websites, widgets, software, or other software utilities) ("Application(s)") that interact with the PChatman Network service. These Applications may import data related to your PChatman Network account and activity and otherwise gather data from you. These Applications are provided solely as a convenience to you, and PChatman Network is not responsible for such Applications. SUCH APPLICATIONS ARE OWNED OR OPERATED BY THIRD PARTIES THAT ARE NOT RELATED TO WITH OR SPONSORED BY ONPOINT AND MAY NOT BE AUTHORIZED FOR USE WITH OUR SERVICE IN ALL COUNTRIES. USE OF AN APPLICATION IS AT YOUR OWN OPTION AND RISK.
Use of Information Submitted. PChatman Network is free to use any comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication you may send to us ("Feedback"), including responses to questionnaires or through postings to the PChatman Network service, including the PChatman Network website and user interfaces, worldwide and in perpetuity without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the PChatman Network service. In addition, you agree not to enforce any "moral rights" in and to the Feedback, to the extent permitted by applicable law. Please note PChatman Network does not accept unsolicited materials or ideas for PChatman Network content and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to PChatman Network. Should you send any unsolicited materials or ideas, you do so with the understanding that no additional consideration of any sort will be provided to you, and you are waiving any claim against PChatman Network and its affiliates regarding the use of such materials and ideas, even if material or an idea is used that is substantially similar to the material or idea you sent.
Customer Support. To find more information about our service and its features, or if you need assistance with your account, please contact us at email@example.com.